INTRODUCING PLEXUS® BUSINESS PROCESS MANAGEMENT SUITE

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A CONSTRUCTION SET FOR YOUR BUSINESS PROCESSES

Plexus is a fully configurable software suite designed to manage any organization’s content and business processes from end-to-end via intuitive customization and rapid deployment by any user.

DESIGN STUDIO

Business process library with intuitive configuration

FLEXIBILITY

Easily connect to the key data sources that your business runs on

ROUTING

Seamlessly send your data to internal and 3rd party applications and departments

MODULAR

Select only the components of Plexus that match your business requirements

INTELLIGENCE

Dynamic dashboards provide real-time visibility into your business processes

INTEGRATION

Connect with other platforms to import and export data to seamlessly connect with other enterprise solutions

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Plexus EM

Exceptional exception management - Decisioning platform with form management, rule engine and analytics, exception handling, notification and escalation for remediation.

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Plexus CM

Plexus Case Management provides intelligent solutions for end-to-end case management. These solutions allow each case to move through a dynamic process which can be modified as needed by external and internal input from those working on the case.

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Plexus WF

Plexus FloWare is a production workflow platform that enables a business to build and customise a workflow for their industry using drag and drop products and services. Perfect for high-intensity environments, FloWare is indispensable to for applications such as claims processing, underwriting, customer service, and portfolio management.

The Plexus Suite. Work made easy.

Case Studies

Smooth workflows that weave in and out of different applications, coherently. Design tools to help design complex processes. Utilize known statistics on staffing, cycle times, costs, etc. See how Plexus has helped businesses like yours.

New Charter

The Plexus® CaseVision Property Management solution enables New Charter Housing to add properties quickly and easily, as all historical records relating to the properties can be scanned and archived in a short period of time.

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BRDO

Plexus has directly benefited the work of BRDO, providing them with increased flexibility and control of their work. Workloads have been reduced and efficiency has improved. BRDO can now assign cases and move them from one party to another as determined by the progress of a workflow.

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Full Visibility

Consolidation, summarization and monitoring of structured and unstructured data from disparate sources for real-time visibility and management of critical information. Plexus allows for improvements such as:

  • Accounting consolidation, for easier expense management and cashflow visibility

  • Streamined operations management. Monitor productivity and gain transparency into P&L management. Track volume, inventory, and revenue variance. Route tasks by skill.

  • Combine with BoxOffice to move document management to the next level: automatic data capture, summarization and indexing, classification, easy archival and retrieval.

  • Monitor all your business processes in real time, using configurable dashboards and reports with dynamic drilldown capabilities.

Global Allocation Team

Plexus Global Allocation Team handles capacity optimization, global resource planning, and skills-based routing.

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GLOBAL RESOURCE PLANNING

Accounting Consolidation, Expense Management, Cash Flow Visibility, Pivot Reporting

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CAPACITY PLANNING

Allocation based on Productivity, Quality, Cost

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COMPLIANCE

Productivity monitoring. P&L management. Volume & Inventory Tracking. Revenue variance. Skill-based routing.

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SALES & MARKETING

SOW T&C | SLA Tracking | Revenue waterfall pipeline churn | Brand monitoring

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DASHBOARDS & ALERTS

Real-time monitoring through configurable dashboards and reports with dynamic drilldown capabilities. Opportunity lifecycle dashboard. Configure triggers and monitor thresholds for automated notifications.

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SCHEDULING

Schedule tasks such digitization, data capture, indexing based on expected load.